The questions people most often ask about Wali Zuberi, answered in plain terms. For the longer story, see his profile and career and track record.
Who is Wali Zuberi?
Wali Zuberi is a Rawalpindi-based operator with more than 17 years in sales, BPO and contact-center operations. He leads Alrehman Communication LLC, which runs BPO and US pay-per-call operations, and ARC LLC Technologies, which builds contact-center software. Both operate within the ZW Global Group business ecosystem. His full profile is here.
What does Wali Zuberi do?
He runs contact-center and pay-per-call operations for US buyers, and leads the development of contact-center software, automation and AI. His work sits where operations and technology meet: building programs that deliver qualified, consented calls, and building the tools that make those programs easier to run and to audit.
Which companies does Wali Zuberi lead?
Alrehman Communication LLC, the operations business (BPO, contact centers and pay-per-call customer acquisition), and ARC LLC Technologies, the contact-center software business (SaaS, automation and AI, including WhatsApp Dialer Management). See Our Businesses.
How do these businesses relate to ZW Global Group?
Both operate within the ZW Global Group ecosystem, an umbrella and management group that provides shared direction, operating standards and technology. Each business keeps its own name, team and client relationships. More on the About page.
Which industries does Wali Zuberi work in?
US pay-per-call and contact-center programs in Medicare, Final Expense, ACA, MVA / legal, Home Services and Auto Insurance, plus contact-center software for operators. His views on each vertical are collected in Wali Zuberi on pay-per-call.
What does TCPA-consented traffic mean in his work?
It means calls are generated from sources where the consumer’s consent to be contacted is captured and documented where the Telephone Consumer Protection Act requires it, and where that evidence can be produced for a buyer on request. Wali treats this documentation as part of the product, not as overhead. He sets out the economics in The Business Case for TCPA-Consented Pay-Per-Call.
Where is Wali Zuberi based?
Rawalpindi, Pakistan. Much of the work he leads is delivered from Pakistan for buyers and partners in the United States.
How long has Wali Zuberi worked in the industry?
More than 17 years, beginning in frontline sales and operations and moving into running contact-center operations and building contact-center software. The full arc is on career and track record.
Which industry events has Wali Zuberi attended?
Affiliate World Dubai in February 2024, Contact.io 2026 in Denver, Colorado, and MedicareCon 2026 in Birmingham (Hoover), Alabama. Photos are on the Events page.
Where can I read Wali Zuberi’s writing?
On Insights, which includes the Call Center Playbook and articles on Medicare buying, consent evidence and contact-center technology, and on walizuberi.com.
What are Wali Zuberi’s official profiles?
walizuberi.com, LinkedIn, Facebook, Instagram, YouTube, TikTok and X. The group’s page is ZW Global Group on Facebook.
How can I contact Wali Zuberi?
Through the contact page or by phone at +1 407 586 5957.